We would like to bring to your attention a matter of the utmost importance that directly affects EPCA (The European Petrochemical Association) and the trust you have placed in us.
It has come to our attention that unauthorized parties have been engaging in fraudulent activities by misusing our name, logo, etc., contacting our members, and making false claims regarding membership invoices or other fund requests.
EPCA does not share or sell your information and we advise you not to contact these companies.
The 2024 EPCA membership invoice was sent from members@epca.eu the fourth week of January 2024.
Our official domain name for all communications is epca.eu.
Unauthorized Use of Our Name: An individual or entity has been falsely representing themselves as EPCA, attempting to reach out to some of our members for purposes inconsistent with our ethical business practices.
Logo and Website: These unauthorized entities have replicated our logo and website assets to create an appearance of legitimacy. This is a blatant infringement on our brand identity and intellectual property rights.
Verifying Authenticity: In any situation where you are contacted by someone claiming to be affiliated with EPCA, we strongly recommend that you verify their identity and affiliation with us. You can do this by contacting our member support members@epca.eu.
Report Suspicious Activity: If you encounter any communication or encounter individuals who claim to be associated with EPCA but raise doubts or make dubious offers, please report the incident to us immediately. Your cooperation is crucial in helping us maintain the integrity and security of our services.
Security Measures: We want to assure you that we have implemented robust security measures to protect your data and transactions. Rest assured that your personal & financial information remains safe within our established security protocols.
Official Communication: All official communications from EPCA will come from recognized email addresses and contact information. Please be cautious when sharing personal or financial information, and do not respond to unsolicited communications.
We want to assure you that we are taking immediate steps to address this situation and put an end to these fraudulent activities. We have reported this matter to the appropriate authorities. We are also actively monitoring for any further misuse of our name and brand.
To protect yourself and others from potential harm, we kindly request that you exercise caution when receiving any communication from parties claiming to represent EPCA, especially if it comes from a similar domain, layout but with former address or mismatching bank account. If you have any doubts about the authenticity of a communication from our company, please do not hesitate to contact us directly through our official channels listed on our website.
The trust of our members is of the utmost importance to us, and we deeply regret any inconvenience this situation may have caused. Thank you for your continued trust in EPCA, and please do not hesitate to reach out if you have any concerns or questions. Your security and satisfaction are our top priorities.